Convergys gives authentication a voice - Telecom News Wire

May 6, 2009

CINCINNATI -- Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today the availability of a platform-independent On-Demand Voice Authentication solution. Convergys clients and non-Convergys clients can easily implement this solution by enrolling the voice signatures of their customers and employees. Upon enrollment, companies can authenticate agent-assisted and consumer transactions more securely than with a traditional ID + PIN authentication...