Credit cards and cabs: New device may make it easier for taxi passengers to pay with plastic -- chicagotribune.com

The refusal of some Chicago taxicab drivers to accept credit cards leads to hundreds of complaints to city officials each year, ranking third behind reckless driving and rude behavior, records show.

And taxi industry executives say the aversion to plastic among cabdrivers is actually the No. 1 complaint they receive. "The biggest thing I've heard from the public is the driver doesn't want to accept credit cards," said Jeffrey Feldman, president of Taxi Medallion Management, LLC. But now, officials hope new touch-screen equipment being installed in the back seats of up to 2,600 Chicago taxicabs will help address the problem...