The evolution of eBay - Business Center - PC World

As eBay's senior manager of seller advocacy, Jim Griffith gets a daily earful about what's wrong with his company's online marketplace amid the ongoing wave of changes implemented there. But instead of discouraging or tuning out the feedback, Griffith is urging eBay members to keep it coming--as long as it's constructive.

The ever-shifting online auction environment means there’s always more to learn and new tactics to try in an effort to bolster sales on eBay, whether you’re a veteran of the auction wars or an eBay greenhorn. Here are some insider sales tips from Jim Griffith, eBay’s senior manager of seller advocacy...