'Virtual assistants' find demand for services in tight labor market - washingtonpost.com

Michael Hanik used to have 12 employees, a warehouse and trucks to run his medical devices catalogue company.

But four years ago, he turned to the Internet to look for ways to reduce overhead costs for his Rockville-based Total Medical Systems. He now has just three employees on the company payroll but as many as 50 contractors working for him, some of them known as "virtual assistants...