Skeptical Shopper: Punishing consumers for paper billing - PC World

When a company announces that it's taking steps to "green" its business, I usually applaud. But when T-Mobile and other tech service companies announced that they would begin charging customers for paper bills, under the guise of instituting more-sustainable practices, I was doubtful. Would the tactic help save the environment, or was it just a convenient way to tack on extra charges?

In August, T-Mobile stated that it would start charging customers who wished to receive paper bills via mail a $1.50 monthly fee. The wireless company was already charging $2 monthly for printed itemized, detailed bills--so customers who preferred getting printed, itemized bills in the mail would now have to send T-Mobile an extra $42 per year...