Survey: Online banking popularity on the rise - Birmingham Business Journal:
Bank tellers and oversized branch networks may become a thing of the past as more consumers are preferring to do their banking business online, according to a recently released survey.
The American Bankers Association’s latest survey revealed that more bank customers – 25 percent – prefer online banking to any other method, the first time in the history of the survey that online banking ranked No.1. The results also showed that the popularity of online banking was not exclusive to the youngest consumers: it was the preferred banking method for all bank customers under the age of 55...
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