Consumer groups: Tell the truth on cell phone, Internet bills

What angers a cell phone or home Internet user more than just about anything else? Being lied to.

But that's just how many consumers feel about the billing practices of their cell phone and home Internet service providers, according to consumer and public interest groups in comments filed Wednesday to the Federal Communications Commission. Among other things, the groups have called for the agency to create a format across industries for service providers to clearly explain pricing schemes.They say the disclosures should prohibit wireless, cable television and Internet service providers from advertising base rates that don't include surcharges and fees that ultimately show up in the bill...