Retailers are learning to love Smartphones - BusinessWeek
People are using their smartphones for more than just making calls, sending e-mails, or watching YouTube (GOOG) videos. The fastest-growing cell-phone activity is shopping directly from a handset, reports market researcher Gartner (IT). Retailers from Amazon (AMZN) to CVS (CVS) to Sears (SHLD) have recently launched "m-commerce" sites or software applications that allow shoppers to browse and buy books, medicine, or even lawn mowers from their iPhones and BlackBerrys.
"It's in-and-out, surgical-style shopping behavior" influenced by the recessionary need to focus on necessities, says Thomas Emmons, head of the mobile innovation group at Sears...
"It's in-and-out, surgical-style shopping behavior" influenced by the recessionary need to focus on necessities, says Thomas Emmons, head of the mobile innovation group at Sears...
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