Online tool helps sort, decipher medical bills | The Columbus Dispatch

This scenario might sound familiar: You open your mailbox to find a letter from your health insurer, a doctor or the hospital. Instead of opening it, you toss it on the pile of mail that can be dealt with later.

"A medical bill is not one of the things you want to open first," said Elaine Christen, an Ashtabula resident. "I may not open it for three to four days, maybe a week." Unless you know your health insurance inside and out, she said, medical bills can be confusing and intimidating.

But an online program through Medical Mutual of Ohio helps Christen organize her bills, understand how much she owes and for what service, know what to do if there's a billing error and pay doctors and hospitals on time...