Iowa 911 call center becomes first to accept texts - USATODAY.com

An emergency call center in the basement of the county jail in Waterloo, Iowa, became the first in the country to accept text messages sent to "911," starting Wednesday. Call centers around the country are looking at following in its footsteps, as phone calls are now just one of many things phones can do.

"I think there's a need to get out front and get this technology available," Black Hawk County police chief Thomas Jennings said...