JD Power: AT&T U-verse, Verizon FiOS lead TV satisfaction - FierceIPTV
Cable TV companies now regularly lead the way in telephone service customer satisafction surveys conducted by JD Power, so perhaps its only appropriate for the telcos to strike back by leading the way in TV customer satisfaction.
The JD Power and Associates' 2009 US Residential Television Service Satisfaction Study found thet AT&T's U-verse TV service finished with the highest customer satisfaction rating in the South and West regions of the U.S., and finished second in the North central region to independent regional cable TV firm WideOpenWest...
The JD Power and Associates' 2009 US Residential Television Service Satisfaction Study found thet AT&T's U-verse TV service finished with the highest customer satisfaction rating in the South and West regions of the U.S., and finished second in the North central region to independent regional cable TV firm WideOpenWest...
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