Ohioans to receive restitution in Vonage settlement

11/16/2009(COLUMBUS, Ohio) — As a result of a multi-state settlement filed today with Vonage, one of the nation’s largest providers of Internet-based phone service, Ohioans will now be eligible to receive refunds for issues dating back five years. The settlement, signed by Ohio Attorney General Richard Cordray, requires Vonage to give refunds to eligible consumers who have filed complaints dating back to January 2004 as well as those who will file complaints through March 16, 2010.

“Through this settlement, Vonage is held accountable for customer service and advertising practices that led Ohioans to be confused and dissatisfied,” said Cordray. “As a result, consumers who had an issue with the company as far back as 2004, still have the opportunity to get a refund by filing a complaint with my office within the next 120 days...”