Technology reshapes Bell | cincinnati.com | Cincinnati.Com

On a shelf near his desk, Jack Cassidy, Cincinnati Bell Inc. president and CEO, has reminders of his start in the cellular phone business more than 20 years ago.

One is a second-generation cell phone that looks like a military walkie-talkie. The other is an early Motorola flip phone that's almost as large. "I don't know any other industry where technology and consumer preferences change as fast as they do in telecommunications," says Cassidy, who started in the cell phone business in 1987 and has been Bell's CEO since 2003...