San Francisco Twitters with citizens to fix city -- Twitter -- InformationWeek

June 8, 2009

In San Francisco, if you see a pothole that needs fixing or garbage on the sidewalk, don't just complain about it -- tweet it.

The city launched a program to allow people to send Twitter messages to city government for any nonemergency communications -- requesting garbage pickup, road repair, inquiring about where to get a copy of your marriage certificate, and more...