Wednesday, June 23, 2010

Memorial Hospital of Gardena Introduces Innovative Language Services Tool

Memorial Hospital press release

COLUMBUS, Ohio-- Memorial Hospital of Gardena signed an exclusive agreement with Language Access Network, LLC (“LAN”) for video interpretation services. Since being acquired by Avanti Health System in early 2009, MHG has been focused on improving its clinical quality and service. LAN’s introduction represents one of the many initiatives encapsulated in its broader performance improvement plan.

“Proper and timely communication forms the cornerstone of high quality healthcare,” said John Ferrelli, CEO. “With the increasing diversity of an already diverse patient population, we needed a solution that was easy to implement and cost effective, but most importantly, a partner who understood our needs and could customize the right solution. LAN did just that.”

Video interpreting from Language Access Network will enable MHG to provide immediate access to over 170 languages, including American Sign Language, at the push of a button. These services will be delivered via LAN’S dedicated HIPAA compliant high-speed broadband network and through its proprietary remote video interpretation platform known as Martti™. Martti stands for My Accessible Real Time Trusted Interpreter.

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